常见问题 FAQ


报名之后怎么上课？


上课方式是什么？

  • 视频录播课
  • 课程有课件（可以下载）
  • 手机平板电脑都可以上课
  • iOS有Teachable APP


课程有效期？

课程是永久有效，可以反复回看在你所有的设备和Teachable APP. 你报名之后立刻可以开始上课.


我想升级课程，可以补差价？

可以，如果你已经购买单独的课程，想升级成四合一口语课，你可以联系客服给你补差价.

LINE = jonpengenglish
WeChat 微信 = jonpengenglish


可以退款吗？

虚拟课程无法支持退款. 购买之前请慎重考虑.


怎么联系你？

如果你对课程有任何问题，可以联系客服. 客服会尽量2天工作日内会回复.

加客服的时候请跟他说你是 *海外Teachable课*

LINE = jonpengenglish
WeChat 微信 = jonpengenglish


How do I watch my courses？

  • All information will be sent to your email after purchasing the course.
  • The course homepage is https://jonpengenglish.teachable.com/courses/enrolled
  • You can also click (我的课程 My Courses) to access your courses.
  • You must login using the same email you used to purchase your course.
  • You can login at the top of the webpage or by pressing the ≡ on mobile.


What is the course format？

  • Video courses
  • Each course has downloadable lesson materials.
  • You can view your courses on mobile, tablet, and computer.
  • iOS users can also use the Teachable APP

When does the course start and finish？

The course starts now and never ends! It is a completely self-paced online course. You decide when you start and when you finish.


How long do I have access to the course?

How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own.


Can I upgrade to the bundle if I already bought a course？

Absolutely! Just contact me and I'll get you all set up!

LINE = jonpengenglish
WeChat 微信 = jonpengenglish


Can I refund your course？

Courses are non-refundable. Please take this into consideration before purchasing.


How do I contact you？

You can contact customer service if you have any questions about the course or your purchase. We will do our best to respond to you within two working days.

Please let them know or remark that you are *海外Teachable课*


LINE = jonpengenglish
WeChat 微信 = jonpengenglish